The J.D. Power Asia Pacific 2015 India Original Equipment Tire Customer Satisfaction Index (TCSI) Study reveals that customers have reported far fewer problems with their tyres this year.
The Indian tyre market is maturing and proof of that lies in the findings. Among the findings is that there has been a significant reduction in customer-reported problems with Original equipment (OE) - fitted tyres during the past five years in India, indicating improvement in the quality of the OE-fitted tyres.
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