This study contains comprehensive and analytically rich information to help manufacturers understand product quality issues. Consumers are surveyed regarding problems they experienced at 2 to 6 months of ownership. Analysis focuses on problem areas affecting quality across vehicle systems. Overall performance is summarized with “Problems Per 100 two-wheelers” (PP100) designations.
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We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.
Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.
Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.
Explore our industry insights and connect with us via our press releases, studies, conferences, and events.
We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.
Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.
Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.
We understand the importance of putting the consumer at the center of what you do. We are committed to focusing on you and your customers so that, together, we can drive measurable results
Explore our industry insights and connect with us via our press releases, studies, conferences, and events.
We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.
Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.
Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.
We understand the importance of putting the consumer at the center of what you do. We are committed to focusing on you and your customers so that, together, we can drive measurable results
Explore our industry insights and connect with us via our press releases, studies, conferences, and events.
We help companies across industries recognize excellence and drive results throughout their organization—all by listening to the most important voice, the Voice of the Customer.
Our Power Circle Ratings are based on independent and unbiased feedback from millions of verified product and service owners around the globe.
Our business is to understand your business and what drives your customer loyalty and retention. In every industry we serve across the globe, our analysts focus on delivering data-driven insights you can act on—today.
