In J.D. Power's annual India Awards Ceremony, Mohit Arora, Executive Director, presented his keynote address on key emerging trends in customer expectations in the India automotive space. In his presentation, he broached upon the following topics:
- Chapter 1: India economy outlook and the impact on the automotive industry.
- Chapter 2: Unlocking the Potential in India and the Change in Construct in LV industry in India
- Chapter 3: Key Emerging trends in Customer Expectations in India
- Chapter 4: Mass Personalization in other industries and the applicability to the auto industry in India