Uncover how we address the needs of every facet of the automotive industry through all stages of the vehicle lifecycle—from product planning to loyalty and retention—to drive results for you. For 50 years, J.D. Power has been a trusted advisor in measuring the Voice of the Customer in the automotive industry, helping clients measure, understand, and improve the key performance metrics that drive growth and profitability.
Our full suite of solutions are designed to help automotive clients achieve their highest performance in the areas of product quality & service, product planning, marketing & media, and sales, pricing & incentives, among others. In addition to industry benchmarks, analytics, models and deep data, clients can call on our leading industry specialists for counsel, strategy, recommendations and implementation support.