J.D. Power Asia Pacific’s 2014 India Automotive Awards Presentation

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On the 4th of March 2015, J.D. Power Asia Pacific organized its annual India Awards Presentation to honor the achievements of the highest ranked awardees in our India Syndicated Studies. These awards are the result of obtaining feedback from close to 50,000 customers in India in 2014.

Held in the Leela Kempinski Hotel in Gurgaon, over 90 delegates attended this event from twenty different automotive companies. Close to 25 main media outlets also attended this event.

For the first time in India and globally, J.D. Power Asia Pacific launched the Two-Wheeler and Tractor Syndicated studies bringing the voices of these customers to the industry as well. J.D. Power Asia Pacific is pleased to present trophies to the Tractor and Two-Wheeler recipients for the very first time in our Awards Presentation.

Since last year, J.D. Power Asia Pacific had introduced the Special Recognition Award that recognizes award recipients who have been ranked highest in their respective studies at least 10 times. This year, the Toyota Innova receives this award for having ranked highest 10 times in the India Initial Quality Study.

2014 J.D. Power Asia Pacific India Syndicated Study Awards Recipients

Click on a study name below to view the award recipients.




2014 India Original Equipment Tire Customer Satisfaction Index (TCSI) Study



2014 India Dealer Satisfaction with Automotive Manufacturer Index (DSWAMI) Study 


2014 India Vehicle Dependability Study (VDS)Compact CarHyundai Santro
Upper Compact CarNissan Micra
Premium Compact CarŠkoda Fabia
Entry Midsize CarMaruti Suzuki Swift Dzire
Midsize CarMaruti Suzuki SX4
Premium Midsize CarHonda Civic
MUV/ MPVToyota Innova
SUVToyota Fortuner

2014 India Sales Satisfaction Index (SSI) Study Toyota

2014 India Sales Satisfaction Index (SSI) Study - Luxury BMW

2014 India Customer Satisfaction Study (CSI)  Maruti Suzuki

2014 India Customer Satisfaction StudySM (CSI) - Luxury Mercedes-Benz

2014 India Initial Quality Study (IQS)Entry Compact CarMaruti Suzuki Alto 800
Compact CarHyundai i10
Upper Compact CarHonda Brio
Premium Compact CarMaruti Suzuki Swift
Entry Midsize CarHyundai Xcent
Midsize CarŠkoda Rapid
MUV/ MPVToyota Innova
SUVFord Ecosport

2014 India Automotive Performance, Execution and Layout (APEAL) StudyEntry Compact CarHyundai Eon
Compact CarHyundai i10
Upper Compact CarHonda Brio
Premium Compact CarVolkswagen Polo
Entry Midsize CarMaruti Suzuki Swift Dzire
Midsize CarHonda City
MUV/ MPVToyota Innova
SUVNissan Terrano

2015 India Two-Wheeler Initial Quality Study (2WIQS)Executive ScooterTVS Wego
Economy Motorcycle (Tie)Hero Splendor iSmart
Executive Motorcycle (Tie)Hero Super Splendor
Upper Executive MotorcycleYamaha Fazer
Premium MotorcycleBajaj Avenger

2015 India Two-Wheeler Automotive Performance, Execution and Layout Study (2WAPEAL)Executive ScooterYamaha Ray/ Ray Z-
Economy MotorcycleTVS Sport
Executive Motorcycle (Tie)Hero Super Splendor  
Executive Motorcycle (Tie)Honda CB Shine
Upper Executive Motorcycle (Tie)Yamaha FZ
Upper Executive Motorcycle (Tie)Honda CB Unicorn
Premium MotorcycleTVS Apache RTR 180

The Tractor Customer Service Index (TR CSI) Study New Holland

The Tractor Product Performance Study (TR PPS)Below 31 HPMahindra Swaraj
31-40 HPEicher
41-50 HPJohn Deere
Above 50 HPMahindra


J.D. Power Asia Pacific India’s Special Recognition Award Recipients

For Continued Outstanding Performance in Initial QualityToyota Innova