Hindu Business Line: A Better Deal

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56 percent of dealers in India estimate that their financial performance in fiscal 2015 will improve, compared with 46 percent in fiscal 2014.

In 2015, parts satisfaction improved more than any other factor year over year, with 93 percent of dealers indicating they received parts with 15 days of ordering. Product satisfaction, including the variety of models to meet demand, declines the most (-14 points). More than one-fourth (27 per cent) of dealers say their manufacturer does not support them enough in introducing new models/ variants. Additionally, 24 per cent of the dealers indicate their automaker does not have the range of vehicles to compete effectively in the market, an increase of 5 percentage points from 2014.